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I appreciate your feedback and thank you for taking the time to write to me with your thoughts and comments.
Here is a selection of letters from my valued customers that I would like to share.
Thanks heaps for my previous order. I am asked about my cloche particularly and I wonder if you could put some cards in with my order to hand on. I am having chemo at present and my memory is not great, so cards will help me to pass on information accurately.
Thanks again for your great products and prompt service and your mission statement which has rung true for me.
Thank-you so much for my fantastic hats. I get so many comments which can really make my day. Thanks again
Thank you so much.
Carolyn was so helpful and the delivery was super fast. The hat looks great. Very happy.
Belbird Park QLD
Thank you for your prompt response. Mum is going through chemo at the moment and has purchased from your site recently and is very impressed with your products. Keep up the good work!
Thank you so much for my order I received last week - a completely professional service form start to finish. I have already started to wear the black cloche, despite only starting chemo last Friday!! I am sure as the weather cools I will be back again!!.
East Devonport TAS
Thank you so very much for the incredibly speedy dispatch time...
There are here and I LOVE THEM, LOVE THEM, LOVE THEM.
Thank you very much.
Thank you for delivery of my hats, they look great after searching shops I ended up on the internet and came across your web page. I start chemo on Monday so I will have some hats ready now for when needed.
Once again thanks for the quick delivery.
Thank you for the swift order, your helpfulness on ordering advice etc, i have recommended you guys for several friends. i have just put in an order for myself for some hats. thanx so much
Was wonderful to find your gorgeous selection of hats. It really cheered my mother in law up looking through the options for cosy head warmers a couple of weeks ago. I thought I'd surprise her by arranging a parcel with a couple of the hats she'd like the look of.
Wonderful friendly helpful service - and the products are so good - thank you - JM
This is my second order. I want to let you know that I am so glad that I found you. Thank you for offering this service to people in our situation.
My order arrived today as expected and I was able to give it to my friend. She was thrilled, as was I. They were so much nicer in the wool, so to speak than I’d imagined. She was so impressed that they are so soft and pretty. She spoke of trying to find something for herself and how discouraged at what she found-the things the people from cancer services showed her horrified her. It turns out she is a HAT person from way back, and hopes to wear your selection just for the joy of wearing a lovely hat-not for the need of it.
Thankyou so much
thanks once again for all your help yesterday - mum was so glad with her purchases and also with your advice. It was a huge help and the hats are fab (we had another play with it all today!).
Have a great week
I bought several off your hats back in October, when I initially lost my hair.
The caps have been great, particularly the sleep hats, which I wear under silk scarves.
Thank you so much for the prompt delivery of my hats, I love them all and they will certainly help me to face my days out once I lose my hair.
Kew East VIC
Thank you so much for your kindness and patience in assisting me to select some products from your range.
Being a cancer patient is difficult enough without having to worry about what to wear and how you look.
Your scarves and hats make it easy to put together an outfit that not only looks normal, but makes you feel good.
I really appreciated your time, advice and frankness about what did and importantly, did not suit me.
I am really enjoying my purchases and I hope that many more women will have a similarly uplifting experience.
With many thanks,
Concord West NSW
Just received my parcel and wanted to let you know how pleased I was with all the products and especially the way you wrap and present everything.
Thank you so much……
Park Orchards VIC
Carolyn thanks for your customer service and instant delivery. I have never worn a hat before (since chemo it is one of my new options) and it was a bit scary buying one from a website (but I was desperate). I am writing this feedback to let other potential customers know that your hats arrived looking just like the ones I had ordered and they fitted and are very good quality. I can particularly recommend your sleep hat which I use as a summer beanie - when not needing to look glamourous and the breeze is annoying my itchy scalp or the mozzies are circling.
much appreciated Sue
Just wanted to say a big thank you for such prompt service, 24 hours from ordering to delivering and that is during the pre xmas rush. Can\'t wait to give this order to my sister who is currently undergoing chemotherapy.
Also want to thank you for an order that was so lovingly packed.
Would not hesitate to recommend your service to anyone.
East St Kilda VIC
I had a phone call from My sister in UK last night. She is about to start chemo for breast cancer and I had sent her 2 of your products-a scarf and a cap. She was absolutely thrilled as nothing she had looked at had made her feel good. She now feels she will be able to go out and about with confidence. She would like to give you a big hug! So thankyou from me as well.